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HYA Training's Learner Success Stories...

HYA Training has helped thousands of learners through its years and is proud to have changed many lives and given careers and training to people who had low self-belief. HYA Training is very passionate about changing the lives of those who feel they have obstacles or barriers that they cannot cross and helping those people overcome them and be successful. Our next success story could be you.

Success Story #3

I am a Nutritional Apprentice for the Department of Medical Elderly at Hull Royal Infirmary. This covers wards; 8; 80; 9 and 90.

I started working within the NHS on the 9th January 2017 and originally started my post with only wards 8 and 80, however now nearly towards the end of my apprenticeship with HYA Training i am working across all 4 elderly wards which I see as a great achievement! I have always been interested in the health care sector and now finally working within such a big organisation I can honestly say it feels amazing. I have received great support throughout my course by both HYA Training and my employer. I have found the Level 2 in Support Services course very challenging at times but having that support there has allowed me to power through.

Starting my job role was a massive change for me and did prove very difficult at first, however I jumped in at the deep end and made my job role work for me by getting into a routine. I think the reason I made this job work is because whenever I felt myself becoming uncomfortable, I would set myself a new challenge.

I feel grateful for having this opportunity and finding a job I can honestly say I love! I am now waiting to start my new job as an Auxiliary Nurse which i am pleased is still based within elderly medicine and will be continuing my learning with HYA Training hoping to set a positive image on the future apprentices that may think about doing this course or similar.

Anything is achieveable when you put your mind to it!

Posted - 06/09/2017

Success Story #2

At the beginning of December 2015, I began my journey as a HEY apprentice.

When first starting the apprenticeship I was based within the Mortuary and Bereavement Services where I assisted in post mortem room and also with the administration work. However, after 6 months of getting into the apprenticeship I transferred to the main hospital building where I am now working as a Recreational Co-ordinator on wards 8 & 80.

It is my role to interact with the elderly patients on the wards in order to make their stay within the hospital less lonely as it can sometimes be. I carry out different activities on a daily basis with the patients from nail painting/ manicures to playing card games or dominoes and even providing patients with things such as word searches and crosswords so that they have something to do when we aren’t there (i.e. on a weekend).

Just recently we held an event based around Hull Fair I contributed towards this by making some homemade fudge and brandy snap, as well as creating a big collage which had pictures of the different things from the rides to the foods and the gold fish for the patients to look at and be able to remember their favourite things at the fair.

I helped out with the bake sale that was held on ward 90 by baking a delicious chocolate cake and some other sweet treats. I also dressed up and the character Elsa from the film Frozen as I knew we were going through the hospital and onto the children’s ward. This was a great thing for me to do as it helped in building my confidence within this role.

I have also held a film afternoon for the patients on both wards of 9 & 90, where the patients who want to could see the film ‘Singing in the Rain’. This was a really good thing as they were all smiling and singing along to the songs in the film. This made me feel very happy as I knew that I had done something good for the patients and it also broke up their day meaning that they had something to do.

At the moment I am still a recreational coordinator for the medical elderly but I will shortly be moving onto starting a new role as a Porter within the hospital site or at Castle Hill Hospital. As an apprentice who has working in two completely different environments has helped me in many ways from building my confidence to allowing me to transfer the skills that I have into another area of work.

Posted - 08/03/2017

Success Story #1

This learner was on our Talent Match provision and started with us in August 2016. Very quiet and low on self-confidence, she had dyscalculia and dyspraxia and was also experiencing mental illness in the form of anxiety and depression. She had never worked before and was claiming Employment and Support Allowance. Our learner was encouraged to undertake work-related activities but was not required to look for work.

She wanted to work within health and social care and had a keen interest in mental health work due to her personal experiences. Encouraged by her tutor, she started her programme at HYA by completing some careers research. This enabled her to produce an action plan which gave her clear steps to follow in order for her to achieve her goal of becoming a support worker, either for people with mental health difficulties or for people who had experienced domestic abuse. From that moment she began to work on her employability skills.

Supported by her tutor, HYA Training's learner spent a lot time developing her ability to write and update a CV, how to completed job applications, how to write cover letters and how to perform confidently in an interview.

Meanwhile, her benefits were changed to Job Seeker’s Allowance which meant that she had to start actively applying for work. The tutor at HYA Training spent some time developing her job search skills so that she could conduct her own searches and she signed up for email job alerts and began to apply for jobs. The switch in benefits left her temporarily short on money and she could not afford to pay her gas bill or put on her heating. She was unable to get a shower or bath and was also unable to wash her clothes effectively as she did not have a washing machine and was handwashing her clothes. HYA Training arranged to pay its learner's gas bill and the arrears that had accrued so she could put her heating on and keep herself clean. She was provided with information about crisis loans from the job centre so that she could apply for one and buy herself a washing machine and, in the meantime, HYA Training arranged for her to come in and use their own washing machine and tumble-dryer until which time she had her own. Our learner was also provided with some toiletries and a voucher for the food bank to tide her over until she received her new benefits.

She quickly began to be offered job interviews and she was successful in gaining a full-time role at Caremark as a Care Assistant Support Worker. She has now completed and passed her initial training and will shortly be starting job shadowing in order to prepare her for going out on her own to clients. Our learner's employer stated that “although she was very quiet in the interview and took her time to answer the questions, the answers she gave were spot on and she spoke about key things such as respect for the clients”. This was great news, as she and her tutor had invested lots of time developing her interview skills. The past learner has said that she that the best thing about the Talent Match programme is that she has learned to do things herself e.g. update her CV, search and apply for jobs and prepare for interviews. She also said that she is more confident since she started the programme and her IT skills are much better. She even helps her friends with their job search activities now!

She and her employer are being further supported by the MOBY Project, delivered by Humber Learning Consortium, which offers a free unique bespoke mentoring package available to employers when recruiting individuals with learning and hidden disabilities. The package provides businesses with tailored support to make their organisation disability confident, and therefore have the ability to access a broader range of skills. This support, combined with in-work support from HYA Training for her, will hopefully ensure that she goes on to sustain and succeed in her new role!

Posted - 23/12/2016