HYA Training Logo




What support can I get?...

HYA Training offers all of its learners support services that are tailored to each individual and their circumstances. As well as each staff member at HYA Training having Safeguarding Learner Training and Prevent Training, we also have a dedicated staff member Tracy Burns who is experienced in supporting learners and adapting to their needs.

Financial
If you are an apprentice with HYA Training we understand that you may have to wait for your first pay day. We offer to pay your bus fare so you can get to work until you reach your first pay instalment. You may also need money for lunch during this period which HYA Training also helps to fund.

We understand that as you progress with us, you will start to attend interviews at external companies and travel may be an issue. HYA Training can give travel help to those that need it and also help you with appropriate attire for an interview as well as offering interview preparation meetings.
HYA Training also helps with learners that may be seeking benefits but have not yet received payment. Food bank vouchers can be handed out for learners living on their own.

Emotional
If you are struggling with issues at home or in your personal life whilst with HYA Training, we can offer support and guidance to all learners.
Learners may be anxious to seek help from other sources and may need someone with them for moral support, which HYA Training are happy to accompany learners in these circumstances.
At HYA Training we understand that learners can become stressed and tired of studies and may need one-to-one support to help them through tougher times in modules. We are always here with a great team of staff to lend an ear for anyone that feels this way.

Job Preparation
All learners at HYA Training are looking for the end goal of getting a job to kick-start their career. To help learners with this we offer job preparation sessions that can be either one-to-one or in a group to help gain a greater chance of employment.
By learning interview skills and going through practise questions at HYA Training, learners can gain a better understanding of how an interview is conducted and the type of questions an interview will go through.
HYA Training is also here to offer career advice to learners and help to understand where each individual wants to go with their career and what sector of employment they wish to embark.

Enrichment Course
HYA training has an enrichment course which learners can gain life skills that are transferable in the real world. These skills can range from; Cooking, Sewing and Equality and Diversity.
HYA Training learners also get rewarded for attendance and good attitude to learning by being taken on trips to local areas for a day out. This is all free for learners and planned by learners.

Our Useful Links
At HYA Training we like to offer the best support to our learners. We have created a list of our support services you can use if you’re in need of any support. Remember, our Learner Support Officer is always here to speak to.


Let’s Talk – Depression & Anxiety Service - letstalkhull.org.uk – tel 247111 text TALK to 61825


Kenworthy House – Children & Young People’s Services – tel 01482 331000


Connexions – Connexions helps young people in Hull aged 13 to 19 to make informed choices about their education, training and employment. We also help you find appropriate opportunities. We support young people with learning difficulties or those who have disabilities up to the age of 25. We offer -

  • impartial advice and information about apprenticeships, traineeships and college courses careers guidance with fully qualified advisers information and support on financial matters including benefits and bursaries
  • help with making applications for jobs, training and education
  • advice for tackling barriers to learning

We work with local partners to make sure we have the most up to date information to help you.
We have a drop in from 1 to 4pm on Mondays, Tuesdays, Thursdays and Fridays. You can also make an appointment with us if you need careers guidance.

Kenworthy House Hull City Council 98-104 George Street Hull HU1 3DT Telephone - 01482 331 000


Foodbank – We are a registered distributor for Hull Foodbank – www.hull.foodbank.org.uk


Hull DAP – Hull Domestic Abuse partnership – Tel : 01482 318759


Hull DAP – Hull DAP Male Victim Support Worker – 0182 613978


Childline – 0800 1111


Yorkshire MESMAC – Drop in testing for HIV, Syphilis, Gonorrhoea, Chlamydia & Pregnancy – website www.mesmac.co.uk Tel : 01482 291190 Yorkshire MESMAC is one of the oldest and largest sexual health organisations in the country. We offer services to various communities including men who have sex with men, BME people, people misusing drugs, sex workers and LGB&T young people and adults.


ReFresh – ReFresh is a young people’s drug and alcohol service which provides free and confidential support to young people aged 19 and under who live, study or work in Hull. Based at Kenworthy House, George Street, Hull. Tel : 01482 331059


ReNew – ReNew is the same as above but for over 19’s. Tel : 01482 363535 www.hullrenew.org.uk


Hessle Road Network – Young People’s Centre – 1 Massey Street, Hull – Tel :01482 606077 www.hesslerdnetwork.karoo.net Offers support to young people who may be dealing with a specific issue. Eg bereavement, teenage pregnancy, independent living, low confidence.


Purple House – Womens Aid Centre based at Preston Road, Hull : Tel : 01482 790310 www.purplehouse.co.uk
Preston Road Women’s Centre provides information, support and advice to women in Hull. It is a multi-purpose organization run by women for women offering a wide range of services under one roof.
Women can drop into WINNER anytime between 10am to 4pm Monday to Friday to access any of our services or to meet other women in a safe environment.
We are situated in the big Purple House on Preston Road at the corner of College Grove.
We offer the following services and activities:

  • Drop in for relaxation and informal support
  • Specialist domestic violence support and advocacy
  • Safe, affordable housing across the city
  • Accredited training in a variety of subjects
  • Registered Nursery provision for 0-5 year olds
  • Comprehensive volunteering programme aimed at improving quality of life and job opportunities
  • Sexual health information and advice, including free confidential pregnancy testing and free confidential chlamydia testing
  • Young women’s participation project
  • Rainbows Charity shop offering affordable, quality second hand goods


Princes Trust - The Prince's Trust is a youth charity that helps young people aged 13 to 30 get into jobs, education and training. www.princes-trust.org.uk Office based in Hull City Centre : Tel : 01482 211368 – Our contact is Camilla. They offer taster days/weeks on different activities from boxing at Tommy Coyle Academy to taster weeks with Humberside Fire & Rescue.


Reverend Tony Cotson & Reverend Linda Robinson from St John the Baptist Church, St Georges Road will offer chaplain services on a 1 : 2 : 1 basis for all of our learners. For any Information, Advice or Guidance on religion, please contact our Learner Support Officer to get in touch with them.


Tracy Burns

Tracy Burns
Learner Support Officer tburns@hyatraining.co.uk